FAQs

Appointments are recommended before visiting.

Appointments are recommended so the clinic can confirm the right service, provider availability, and the best time for your visit. You can request an appointment through the website or call the clinic before coming.

Submit a request and wait for clinic confirmation.

Send an appointment request with your name, contact details, preferred service, and preferred visit time. The clinic team will review the request and contact you to confirm availability. For same-day or urgent visits, calling before visiting is the best option.

Walk-ins may be assisted depending on availability.

Walk-in patients may be assisted depending on the day, clinic schedule, and patient volume. Booking or calling first is recommended, especially for Obstetrics and Gynae, Under-5 Clinic, Diet and Nutrition, and Physiotherapy services.

The clinic will advise when and how results are ready.

After sample collection or testing, the clinic team will advise when results are expected and how they can be collected. Some results may require review by a clinician so the findings can be explained and the next step can be discussed.

Yes, patient information is handled confidentially.

Patient consultations, personal details, and medical information are handled with confidentiality. Information is used for patient care and clinic administration, and sensitive details should only be shared with authorized clinic staff.

Gifted Hands Private Clinic is on Barron Avenue, Lilongwe.

The clinic is located on Barron Avenue in Lilongwe. If you are unsure of the exact entrance, parking point, or nearby landmark, call the clinic before travelling so the team can guide you using the most current directions.

Yes. Select a service in the booking form and the appointments officer will follow up.

Yes. Select or mention the service you need when requesting an appointment, such as General Clinic, Obs and Gynae, Under-5 Clinic, Diet and Nutrition, Physiotherapy, or Laboratory Services. The clinic team will follow up based on availability.

Contact the clinic directly for urgent arrangements.

The clinic advertises ambulance availability. For urgent arrangements, contact the clinic directly by phone so the team can advise what support is available and what immediate steps to take.